Ho, Chaang-Iuan
The development of an e-travel service quality scale / Chaang-Iuan Ho, Yi-Ling Lee.
KST: 732; KST: 216-2
* e-business * kvaliteta u turizmu
* znanstveni članak
* e-travel services * e-travel service quality * quality factors * scale development
* e-business * quality in tourism
1. Lee, Yi-Ling
U: Tourism management : research - policies - practice. Vol. 28 (2007), No. 6. - 1434-1449.