Tamagni, Lucia
      Perceived quality of hotels in Neuquen Province, Argentina / Lucia Tamagni, Marina Zanfardini. - 2005.

KST: 216-2; KST: 2221; KST: 1053
* kvaliteta u turizmu * hotelijerstvo * Južna Amerika
* znanstveni članak
* perceived quality hotels * SERVQUAL * quality measurement

* quality in tourism * hotel industry * South America

1. Zanfardini, Marina


U: Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 13 (2005), No. 3-4. - 79-102.

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