Lynn, Michael
      Tip levels and service: an update, extension, and reconciliation / Michael Lynn.

KST: 333-3; KST: 216-2
* napojnice * kvaliteta u turizmu
* znanstveni članak

* tips * quality in tourism

U: The Cornell Hotel and restaurant administration quarterly. Vol. 44 (2003), No. 5-6. - 139-148.

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