Lynn, Michael
      Restaurant tipping and service quality : a tenuous relationship / Michael Lynn. - 2001.

KST: 333-3; KST: 216-2
* napojnice * kvaliteta u turizmu
* znanstveni članak

* tips * quality in tourism

U: The Cornell Hotel and restaurant administration quarterly. Vol. 42 (2001), No. 1. - 14-20.

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