Getz, Donald
      Service quality evaluation at events through service mapping / Donald Getz, Martin O'Neill, Jack Carlsen.

KST: 81-19; KST: 216-2
* manifestacijski turizam * kvaliteta u turizmu
* znanstveni članak

* event tourism * quality in tourism

1. O'Neill, Martin
2. Carlsen, Jack


U: Journal of travel research. Vol. 39 (2000/01), No. 4. - 380-390.

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