Robledo, Marco Antonio
      The Spanish Tourism Quality Plan: a pioneer initiative in the development of industry-specific quality standards / Marco Antonio Robledo, Juan Garau Vadell.

UDK: 658.562:640.42 (46) (083.74)

KST: 216-2; KST: 1023ES
* kvaliteta u turizmu * Španjolska
* znanstveni članak * professional paper

* quality in tourism * Spain
* quality standards * implementation * tourism industry * Spain * quality assurance * certification procedure * ICHE * ISO 9000 * Plan de Calidad Turistica Espanol

1. Garau Vadell, Juan


U: Tourism : an international interdisciplinary journal. Vol. 49 (2001), No. 1. - 27-36.

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