Bouncken, Ricarda B.
      The effect of trust on quality in the culturally diverse tourism industry / Ricarda B. Bouncken.

KST: 22; KST: 432; KST: 2221
* turizam i gospodarski sektori * turizam i kultura, umjetnost * hotelijerstvo
* znanstveni članak

* tourism and economic sectors * tourism and culture, arts * hotel industry
* trust * tourism * quality management * general management

U: Journal of quality assurance in hospitality & tourism. Vol. 1 (2000), No. 3. - 85-104.

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