Frochot, Isabelle
      HISTOQUAL: the development of a historic houses assessment scale / Isabelle Frochot, Howard Hughes. - 2000.

KST: 522-1; KST: 216-2
* dvorci * kvaliteta u turizmu
* znanstveni članak

* castles * quality in tourism
* SERVQUAL * service quality * historic houses * gap measure

1. Hughes, Howard


U: Tourism management : research - policies - practice. Vol. 21 (2000), No. 2. - 157-167.

---