Catrett, Jeffrey
      Managing status in the hotel industry : how four seasons came to the fore / Jeffrey Catrett, Michael Lynn.

KST: 216-2; KST: 2221
* kvaliteta u turizmu * hotelijerstvo
* znanstveni članak

* quality in tourism * hotel industry

1. Lynn, Michael


U: The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 1. - 26-39.

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