Ingram, Hadyn
      Measuring quality gaps in hotels: the case of Crete / Hadyn Ingram, George Daskalakis. - 1999.

KST: 2221; KST: 216-2; KST: 2415; KST: 1023GR
* hotelijerstvo * kvaliteta u turizmu * klasifikacija, kategorizacija, standardizacija * Grčka
* znanstveni članak

* hotel industry * quality in tourism * classification, categorization, standardization * Greece
* Greece * hotels * ISO 9000 * service quality

1. Daskalakis, George


U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 11 (1999), No. 1. - 24-30.

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