Augustyn, Marcjanna Miroslawa
Service quality and tourism / Marcjanna Augustyn, Samuel K. Ho. - 1998.
KST: 216-2
* kvaliteta u turizmu
* stručni članak
* quality in tourism
1. Ho, Samuel K.
U: Journal of travel research. Vol. 37 (1998/99), No. 1. - 71-75.