Callan, Roger J.
Attributional analysis of customers' hotel selection criteria by U.K. grading scheme categories / Roger J. Callan.
KST: 2221; KST: 216-2; KST: 1024GB
* hotelijerstvo * kvaliteta u turizmu * Velika Britanija
* znanstveni članak
* hotel industry * quality in tourism * United Kingdom
U: Journal of travel research. Vol. 36 (1997/98), No. 3. - 20-34.