Lasting service products and the nature of tourism / Anthony G. Sheppard, Stephen J. Grove, William C. Norman, Robert W. McLellan, Francis A. McGuire.

KST: 333; KST: 111-4
* turističke usluge i proizvodi * članci, turizam i teorija, istraživanja, obrazovanje , turistička teorija - općenito
* znanstveni članak

* tourist services and products * articles, tourism and theory, research, education , tourism theory - general
* tourism * services marketing * satisfaction * repurchase * lasting services * durability

1. Sheppard, Anthony G.
2. Grove, Stephen J.
3. Norman, William C.
4. McLellan, Robert W.
5. McGuire, Francis A.


U: Tourism analysis : an interdisciplinary journal. Vol. 2 (1997), No. 3-4. - 207-212.

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