Bowen, John T.
      Responsive communication: the key to business development and service improvement / John T. Bowen.

KST: 122-1; KST: 111-4; KST: 661
* bibliografije, turizam i teorija, istraživanja, obrazovanje , istraživanja u turizmu - ostalo * članci, turizam i teorija, istraživanja, obrazovanje , turistička teorija - općenito * turistička promocija i informiranje - općenito
* znanstveni članak

* bibliographies, tourism and theory, research, education , research in tourism - other * articles, tourism and theory, research, education , tourism theory - general * tourism publicity and information - general
* business development * decision making * management information * marketing * North America * planning

U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 9 (1997), No. 7. - 345-349.

---