Callan, Roger J.
      Classification and grading of UK lodges: do they equate to managers' and customers' perceptions? / Roger Callan, Clare Lefebve.

KST: 2223; KST: 2415; KST: 1024GB
* moteli * klasifikacija, kategorizacija, standardizacija * Velika Britanija
* znanstveni članak

* motels * classification, categorization, standardization * United Kingdom
* classification * grading * lodges * quality * UK critical incident technique

1. Lefebve, Clare


U: Tourism management : research - policies - practice. Vol. 18 (1997), No. 7. - 417-424.

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