Otto, Julie E.
      The service experience in tourism / Julie E. Otto, J.R. Brent Ritchie. - 1996.

Naslov katalogizatora:
* Važnost iskustva u uslužnim djelatnostima za turizam

KST: 22; KST: 333
* turizam i gospodarski sektori * turističke usluge i proizvodi
* znanstveni članak

* tourism and economic sectors * tourist services and products
* service experience * service industries * affect

1. Ritchie, J.R. Brent


U: Tourism management : research - policies - practice. Vol. 17 (1996), No. 3. - 165-174.

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