Traženo po: Testa, Mark R.
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1. članak / article Hospitality leaders : do they know how their employees feel about them? ...
Testa, Mark R.. Hospitality leaders : do they know how their employees feel about them? / Mark R. Testa. - 2001. // The Cornell Hotel and restaurant administration quarterly. Vol. 42 (2001), No. 6
2. članak / article Predictors of service effort: an investigation of cruise line service workers ...
Testa, Mark R.. Predictors of service effort: an investigation of cruise line service workers / Mark R. Testa. - 2001. // Journal of quality assurance in hospitality & tourism. Vol. 2 (2001), No. 1-2
3. članak / article The development of the cruise line job satisfaction questionnaire ...
Testa, Mark R.. The development of the cruise line job satisfaction questionnaire / Mark R. Testa, John M. Williams, Dale Pietrzak. - 1998. // Journal of travel research. Vol. 36 (1997/98), No. 3
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