Taplin, Ross H.. Competitive importance-performance analysis of an Australian wildlife park / Ross H. Taplin. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 1
Taplin, Ross H.. The influence of competition on visitor satisfaction and loyalty / Ross H. Taplin. - 2013. // Tourism management : research - policies - practice. Vol. 36 (2013)
Taplin, Ross H.. The value of self-stated attribute importance to overall satisfaction / Ross H. Taplin. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 2
Rodger, Kate. Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park / Kate Rodger, Ross H. Taplin, Susan A. Moore. - 2015. // Tourism management : research - policies - practice. Vol. 50 (2015)
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