Traženo po: Swanson, Scott R.

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zapisa / records: 37427 pogodaka / hits: (2 ) 2

1. Critical incidents in tourism: failure, recovery, customer switching, and word-of-mouth behaviors ...

Swanson, Scott R.. Critical incidents in tourism: failure, recovery, customer switching, and word-of-mouth behaviors / Scott R. Swanson, Maxwell K. Hsu. - 2009. // Journal of travel & tourism marketing OTPIS 2021. Vol. 26 (2009), No. 2

2. Determinants of tourism destination competitiveness in China ...

Wang, Chun-yang. Determinants of tourism destination competitiveness in China / Chun-Yang Wang, Maxwell K. Hsu, Scott R. Swanson. - 2012. // Journal of China tourism research. Vol. 8 (2012), No. 1-2-3-4

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