Traženo po: Prasad, Keshaw
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1. članak / article Managing hotel brand equity : a customer-centric framework for assessing performance ...
Prasad, Keshaw. Managing hotel brand equity : a customer-centric framework for assessing performance / Keshaw Prasad, Chekitan S. Dev. - 2000. // The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 3
2. članak / article Measuring hotel guest satisfaction by using an online quality management system ...
Prasad, Keshaw. Measuring hotel guest satisfaction by using an online quality management system / Kesh Prasad, Philip W. Wirtz, Larry Yu. - 2014. // Journal of hospitality marketing & management. Vol. 23 (2014), No. 3-4
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