Murphy, Kevin S.. A proposed research agenda for the refinement of the high performance work system construct in the U.S. restaurant industry / Zhenxing Mao, Zheng Gu. - 2007. // International journal of hospitality and tourism administration. Vol. 8 (2007), No. 4
Murphy, Kevin. The impact of discounting room rates on in-house restaurant sales / Kevin Murphy, Kelly Semrad, Elizabeth Yost. - 2013. // International journal of hospitality and tourism administration. Vol.14 (2013), No. 1-2
Lee, Seung Hyun. The role demograpohics have on customer involvement in obtaining a hotel discount and implications for hotel revenue management strategy / Seung Hyun Lee, Billy Bai, Kevin Murphy. - 2012. // Journal of hospitality marketing & management. Vol. 21 (2012), No. 5-6
There is no 'i' in recovery: managements' perspective of service recovery / Kevin Murphy ... [et al.]. - 2015. // Journal of quality assurance in hospitality & tourism. Vol. 16 (2015), No. 3-4
Humel, Emily. Using service blueprinting to analyse restaurant service efficiency / Emily Hummel, Kevin S. Murphy. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 3
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A proposed research agenda for the refinement of the high performance work system construct in the U.S. restaurant industry ...