Traženo po: Miao, Li
Pretraživanje
PočetakPočetak        Traži
zapisa / records: 37450 pogodaka / hits: (2 ) 2
1. članak / article Mystery shopping in lodging properties as a measurement of service quality ...
Beck, Jeff. Mystery shopping in lodging properties as a measurement of service quality / Jeff Beck, Li Miao. - 2004. // Journal of quality assurance in hospitality & tourism. Vol. 4 (2003), No. 1-2
2. članak / article The use of consumer-generated feedback in the hotel industry: current practices and their effects on quality ...
The use of consumer-generated feedback in the hotel industry: current practices and their effects on quality / Edwin N. Torres ... [et al.]. - 2015. // International journal of hospitality and tourism administration. Vol.16 (2015), No. 3-4
PočetakPočetak        Traži