Traženo po: Lai, Michael T. H.

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1. Measuring e-service quality for online travel agencies ...

Tsang, Nelson Kee-Fu. Measuring e-service quality for online travel agencies / Nelson Kee Fu Tsang, Michael T. H. Lai, Rob Law. - 2010. // Journal of travel & tourism marketing OTPIS 2021. Vol. 27 (2010), No. 3

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