Kim, Miran. Posttrip behavioral differences between first-time and rep'eat guests: a two-phase study in a hospitality setting / Miran Kim, Bonnie J. Knutson, Christine A. Vogt. - 2014. // Journal of hospitality marketing & management. Vol. 23 (2014), No. 7-8
Kim, Miran. Understanding employee delight and voice from the internal marketing perspective / Miran Kim, Bonnie J. Knutson, Jaebum Han. - 2015. // Journal of hospitality marketing & management. Vol. 24 (2015), No. 3-4
Početak
Posttrip behavioral differences between first-time and rep'eat guests: a two-phase study in a hospitality setting ...