Chow, Chee W.. Human resources management, job satisfaction, morale, optimism, and turnover / Chee W. Chow, Kamal Haddad, Gangaram Singh. - 2007. // International journal of hospitality and tourism administration. Vol. 8 (2007), No. 2
Doran, Martha S.. Maximizing the success of balanced scorecard implementation in the hospitality industry / Martha S. Doran, Kamal Haddad, Chee W. Chow. - 2002. // International journal of hospitality and tourism administration. Vol. 3 (2002), No. 3
Početak