Melián-González, Santiago. Online customer reviews of hotels: as participation increases, better evaluation is obtained / Santiago Melian-Gonzalez, Jacques Bulchand-Gidumal, Beatriz Gonzalez Lopez-Valcarcel. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 3
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Online customer reviews of hotels: as participation increases, better evaluation is obtained ...