Upchurch, Randall S.. Applying the hierarchical cluster analysis procedure upon the process of yield management - a comparative study / Randall S. Upchurch, Taylor Ellis, Junwon Seo. - 2004. // Journal of travel & tourism marketing OTPIS 2021. Vol. 16 (2004), No. 4
Pizam, Abraham. Customer satisfaction and its measurement in hospitality enterprises / Abraham Pizam, Taylor Ellis. - 1999. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 11 (1999), No. 7
Chesser, Jerald W.. Hospitality faculty : a motivational challenge / Jerald W. Chesser, Taylor Ellis, Robert Rothberg. - 1993. // The Cornell Hotel and restaurant administration quarterly. Vol. 34 (1993), No. 4
Chesser, Jerald W.. Matching faculty goals and institutional goals / Jerald W. Chesser, Taylor Ellis. - 1994. // The Cornell Hotel and restaurant administration quarterly. Vol. 35 (1994), No. 4
Početak
Applying the hierarchical cluster analysis procedure upon the process of yield management - a comparative study ...