Swedlove, Wendy. Competency-based occupational standards and certification for the tourism industry / Wendy Swedlove, Susan Dowler. - 1992. // World travel & tourism review : indicators, trends and issues / eds. in chief J.R. Brent Ritchie, Donald E. Hawkins. 2 (1992)
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Competency-based occupational standards and certification for the tourism industry ...