Dickinger, Astrid. An analysis of corporate e-mail communication as part of airlines' service recovery strategy / Astrid Dickinger, Ulrike Bauernfeind. - 2009. // Journal of travel & tourism marketing OTPIS 2021. Vol. 26 (2009), No. 2
Scharl, Arno. Analyzing news media coverage to acquire and structure tourism knowledge / Arno Scharl, Astrid Dickinger, Albert Weichselbraun. - 2008. // Information technology & tourism : applications, methodologies, techniques. Vol. 10 (2008), No. 1
Ring, Amata. Designing the ideal undergraduate program in tourism : expectations from industry and educators / Amata Ring, Astrid Dickinger, Karl Wöber. - 2009. // Journal of travel research. Vol. 48 (2009/10), No. 1
Dickinger, Astrid. Significant word items in hotel guest reviews: a feature extraction approach / Astrid Dickinger, Josef A. Mazanac. - 2015. // Tourism recreation research. Vol. 40 (2015), No. 3
Dickinger, Astrid. The trustworthiness of online channels for experience- and goal-directed search tasks / Astrid Dickinger. - 2011. // Journal of travel research. Vol. 50 (2011), No. 4
Dickinger, Astrid. Usage of location based river cruise information systems - industry views and user acceptance / Astrid Dickinger, Andreas H. Zins. - 2008. // Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 17 (2008), No. 1-2
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An analysis of corporate e-mail communication as part of airlines' service recovery strategy ...