Dewald, B.W.A. (Ben). Hospitality employees empowerment in Hong Kong and the Chinese Mainland / B.W.A. (Ben) Dewald, John Sutton. - 2000. // Journal of quality assurance in hospitality & tourism. Vol. 1 (2000), No. 1
Dewald, B.W.A. (Ben). Tipping is becoming Russia's cup of tea / B.W.A. (Ben) Dewald, John Self. - 2007. // Anatolia : an international journal of tourism and hospitality research. Vol. 18 (2007), No. 2
Početak