Traženo po: Costen, Wanda M.
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zapisa / records: 37427 pogodaka / hits: (4 ) 4
1. članak / article ACE-ing the hiring process: a customer service orientation model ...
Costen, Wanda M.. ACE-ing the hiring process: a customer service orientation model / Wanda M. Costen, Deborah I. Barrash. - 2006. // Journal of human resources in hospitality and tourism. Vol. 5 (2006), No. 1
2. članak / article Getting along with others: the relationship between agreeableness and customer satisfaction in the foodservice industry ...
Barrash, Deborah I.. Getting along with others: the relationship between agreeableness and customer satisfaction in the foodservice industry / Deborah I. Barrash, Wanda M. Costen. - 2008. // Journal of human resources in hospitality and tourism. Vol. 7 (2008), No. 1
3. članak / article The development of quality managers in the hospitality industry: do employee development programs make cents? ...
Costen, Wanda M.. The development of quality managers in the hospitality industry: do employee development programs make cents? / Wanda M. Costen, Misty M. Johanson, Donetta K. Poisson. - 2010. // Journal of human resources in hospitality and tourism. Vol. 9 (2010), No. 2
4. članak / article The impact of training and development on employee job satisfaction, loyalty, and intent to stay in the lodging industry ...
Costen, Wanda M.. The impact of training and development on employee job satisfaction, loyalty, and intent to stay in the lodging industry / Wanda M. Costen, John Salazar. - 2011. // Journal of human resources in hospitality and tourism. Vol. 10 (2011), No. 3
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