Traženo po: Cho, Wonae
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zapisa / records: 37427 pogodaka / hits: (4 ) 4
1. članak / article Expert-system technology for hotels: concierge application ...
Cho, Wonae. Expert-system technology for hotels: concierge application / Wonae Cho, Robert T. Sumichrast, Michael D. Olsen. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 1
2. članak / article Just-in-time education: tools for hospitality managers of the future? ...
Cho, Wonae. Just-in-time education: tools for hospitality managers of the future? / Wonae Cho, Claire D. Schmelzer. - 2000. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 12 (2000), No. 1
3. članak / article The impact of information technology as an enabler on the hospitality industry ...
Cho, Wonae. The impact of information technology as an enabler on the hospitality industry / Wonae Cho, Daniel J. Connolly. - 1996. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 8 (1996), No. 1
4. članak / article The joint effects of service failure mode, recovery effort, and gender on customers' post-recovery satisfaction ...
Mattila, Anna S.. The joint effects of service failure mode, recovery effort, and gender on customers' post-recovery satisfaction / Anna S. Mattila, Wonae Cho, Heejung Ro. - 2009. // Journal of travel & tourism marketing OTPIS 2021. Vol. 26 (2009), No. 2
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