Traženo po: Cheng, Vincent T. P.

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1. Handling negative online customer reviews: the effects of elaboration likelihood model and distributive justice ...

Cheng, Vincent T. P.. Handling negative online customer reviews: the effects of elaboration likelihood model and distributive justice / Vincent T. P. Cheng, Mei Kun Loi. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 1-2

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