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zapisa / records: 37427 pogodaka / hits: (5 ) 5
1. članak / article Change in consumer patronage and willingness to pay at different levels of service attributes in restaurants: a study in India ...
Change in consumer patronage and willingness to pay at different levels of service attributes in restaurants: a study in India / Kirti Dutta ... [et al.]. - 2014. // Journal of quality assurance in hospitality & tourism. Vol. 15 (2014), No. 1-2
2. članak / article Hotel cancelation policies, distributive and procedural fairness, and consumer patronage: a study of the lodging industry ...
Hotel cancelation policies, distributive and procedural fairness, and consumer patronage: a study of the lodging industry / Scott J. Smith ... [et al.]. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), No. 7-8
3. članak / article Relationship between guest experience, personality characteristics, and satisfaction: moderating effect of extraversion and openness to experience ...
Bujisic, Milos. Relationship between guest experience, personality characteristics, and satisfaction: moderating effect of extraversion and openness to experience / Milos Bujisic, Anil Bilgihan, Scott Smith. - 2015. // Tourism analysis : an interdisciplinary journal. Vol. 20 (2015), No. 1
4. članak / article Service failure, tipping behavior, and the effect of service industry experience ...
Service failure, tipping behavior, and the effect of service industry experience / Milos Bujisic ... [et al.]. - 2014. // Journal of quality assurance in hospitality & tourism. Vol. 15 (2014), No. 3-4
5. članak / article Why restaurants fail? Part IV: the relationship between restaurant failures and demographic factors ...
Why restaurants fail? Part IV: the relationship between restaurant failures and demographic factors / H. G. Parsa ... [et al.]. - 2015. // The Cornell Hotel and restaurant administration quarterly. Vol. 56 (2015), No. 1
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