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1. The effects of offering menu information on perceived waiting time ...

Bae, Gumkwang. The effects of offering menu information on perceived waiting time / Gumkwang Bae, Dae-Young Kim. - 2014. // Journal of hospitality marketing & management. Vol. 23 (2014), No. 7-8

2. Time styles and waiting in crowded service environments ...

Mattila, Anna S.. Time styles and waiting in crowded service environments / Anna S. Mattila, Lydia Hanks. - 2012. // Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 3-4

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