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1. Links between Swiss hotel guests' product involvement and brand loyalty ...

Hochgraefe, Carmen. Links between Swiss hotel guests' product involvement and brand loyalty / Carmen Hochgraefe, Saskia Faulk, Michael Vieregge. - 2012. // Journal of hospitality marketing & management. Vol. 21 (2012), No. 1-2

2. Tourists' experiences with service providers while on holidays in Croatia ...

Kivela, Jakša. Tourists' experiences with service providers while on holidays in Croatia / Jakša Kivela, Vanja Bralić. - 2007. // Tourism : an international interdisciplinary journal. Vol. 55 (2007), No. 2

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