Traženo po: relationship investment

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zapisa / records: 37450 pogodaka / hits: (2 ) 2

1. Managing quality to influence loyalty ...

Kan, Tang-Chung. Managing quality to influence loyalty / Tang-Chung Kan, Tsai-Fa Yen, Tzung-Cheng (T.C.) Huan. - 2009. // Anatolia : an international journal of tourism and hospitality research. Vol. 20 (2009), No. 1

2. New service bonds and customer value in customer relationship management: the case of museum visitors ...

New service bonds and customer value in customer relationship management: the case of museum visitors / Noew Yee-Man Siu ... [et al.]. - 2013. // Tourism management : research - policies - practice. Vol. 36 (2013)

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