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Is there any gender effect on the relationship between service quality and word-of-mouth? ...
Sun, Lucia (Bongran). Is there any gender effect on the relationship between service quality and word-of-mouth? / Lucia Bongran Sun, Hailin Qu. - 2011. // Journal of travel & tourism marketing OTPIS 2021. Vol. 28 (2011), No. 2
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