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1. 3-2-1 bungy: a typology of performance styles ...

Ferguson, Shelagh. 3-2-1 bungy: a typology of performance styles / Shelagh Ferguson, Ekant Veer. - 2015. // Annals of Tourism Research : a Social Sciences Journal. Vol. 55 (2015)

2. Measurement and management issues in customer satisfaction research : review, critique and research agenda: Part two ...

Yuksel, Atila. Measurement and management issues in customer satisfaction research : review, critique and research agenda: Part two / Atila Yuksel, Fisun Yuksel. - 2001. // Journal of travel & tourism marketing OTPIS 2021. Vol. 10 (2001), No. 4

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