Wilson, Alan. Hospitality and travel: the nature and implications of user-generated content / Alan Wilson, Hilary Murphy, Jesus Cambra Fierro. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 3
Jiang, Jingxian. Influence of star rating and ownership structure on brand image of Mainland China hotels / Jingxian Jiang, Ulrike Gretzel, Rob Law. - 2014. // Journal of China tourism research. Vol. 10 (2014), No. 1-2-3-4
Početak
Hospitality and travel: the nature and implications of user-generated content ...