Traženo po: online customer reviews

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zapisa / records: 37427 pogodaka / hits: (2 ) 2

1. Handling negative online customer reviews: the effects of elaboration likelihood model and distributive justice ...

Cheng, Vincent T. P.. Handling negative online customer reviews: the effects of elaboration likelihood model and distributive justice / Vincent T. P. Cheng, Mei Kun Loi. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 1-2

2. Perceptions of Chinese and international tourists on China hotel service quality ...

Lu, Zhen. Perceptions of Chinese and international tourists on China hotel service quality / Zhen Lu, Zhu Feng. - 2010. // Journal of China tourism research. Vol. 6 (2010), No. 1

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