Simpson, Ken. Customer satisfaction and behavioural intentions in a rural community museum environment / Ken Simpson. - 2000. // Journal of quality assurance in hospitality & tourism. Vol. 1 (2000), No. 3
Heritage/cultural attraction atmospherics: creating the right environment for the heritag/cultural visitor / Mark A. Bonn ... [et al.]. - 2007. // Journal of travel research. Vol. 45 (2006/07), No. 3
New service bonds and customer value in customer relationship management: the case of museum visitors / Noew Yee-Man Siu ... [et al.]. - 2013. // Tourism management : research - policies - practice. Vol. 36 (2013)
Chhabra, Deepak. Positioning museums on an authenticity continuum / Deepak Chhabra. - 2008. // Annals of Tourism Research : a Social Sciences Journal. Vol. 35 (2008), No. 2
Becker, Cherylynn. Process to prototype: insights for museums and nonprofit attractions / Cherylynn Becker, Elizabeth La Fleur. - 2010. // Tourism analysis : an interdisciplinary journal. Vol. 15 (2010), No. 5
Norrild, Juana. Rouge y tacos al volante : la relacion entre autos y mujeres en el ambito turistico de Argentina / Juana Norrild. - 2010. // Estudios y perspectivas en turismo. Vol. 19 (2010), No. 4
Cheng, I Man. Service quality of Macao museums / I Man Cheng, Yim King Penny Wan. - 2012. // Journal of quality assurance in hospitality & tourism. Vol. 13 (2012), No. 1
Beech, John G.. The marketing of slavery heritage in the United Kingdom / John G. Beech. - 2001. // International journal of hospitality and tourism administration. Vol. 2 (2001), No. 3-4
Brida, Juan Gabriel. Visitors to two types of museums: do expenditure patterns differ? / Juan Gabriel Brida, Marta Disegna, Raffaele Scuderi. - 2013. // Tourism economics : the business and finance of tourism and recreation. Vol. 19 (2013), No. 5
Početak