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1. Concepts of service quality measurement in hotel industry ...

Gržinić, Jasmina. Concepts of service quality measurement in hotel industry / Jasmina Gržinić. - 2007. // Ekonomska misao i praksa : časopis Fakulteta za turizam i vanjsku trgovinu Dubrovnik OTPIS 2019, 2021. God. 16 (2007), br. 1

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