DiPietro, Robin. Retention factors of tipped hourly employees in the casual dining restaurant segment: exploratory research in Central Florida / Robin DiPietro, Ady Milman. - 2008. // International journal of hospitality and tourism administration. Vol. 9 (2008), No. 3
Ricci, Peter R.. Retention of hourly hotel employees: a look at select hotels in the Southeastern United States / Peter Ricci, Ady Milman. - 2002. // Journal of human resources in hospitality and tourism. Vol. 1 (2002), No. 4
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Retention factors of tipped hourly employees in the casual dining restaurant segment: exploratory research in Central Florida ...