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zapisa / records: 37427 pogodaka / hits: (4 ) 4
1. članak / article A study of the relationship between hotel informative service settings items and customer satisfaction ...
A study of the relationship between hotel informative service settings items and customer satisfaction / Shinyi Lin ... [et al.]. - 2010. // Journal of quality assurance in hospitality & tourism. Vol. 11 (2010), No. 2
2. članak / article Raising consumers' sense of service in the hotel sector: an interactive perceptive of service tangibility ...
Chang, Kuo-Chien. Raising consumers' sense of service in the hotel sector: an interactive perceptive of service tangibility / Kuo-Chien Chang, David D. C. Tarn. - 2008. // Anatolia : an international journal of tourism and hospitality research. Vol. 19 (2008), No. 2
3. članak / article Service design in hotels: a conceptual review ...
Akoglan Kozak, Meryem. Service design in hotels: a conceptual review / Meryem Akoglan Kozak, Dilek Acar Gurel. - 2015. // Tourism : an international interdisciplinary journal. Vol. 63 (2015), No. 2
4. članak / article The adoption of environmental innovations in the hotel industry of Gran Canaria ...
González, Matías. The adoption of environmental innovations in the hotel industry of Gran Canaria / Matías González, Carmelo J. León. - 2001. // Tourism economics : the business and finance of tourism and recreation. Vol. 7 (2001), No. 2
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