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zapisa / records: 37427 pogodaka / hits: (4 ) 4

1. An analysis of word-of-mouth ratings and guest comments of online hotel distribution sites ...

Bender Stringam, Betsy. An analysis of word-of-mouth ratings and guest comments of online hotel distribution sites / Betsy Bender Stringam, John Gerdes. - 2010. // Journal of hospitality marketing & management. Vol. 19 (2010), No. 7

2. Differences in sustainable management between four- and five-star hotels regarding the perceptions of three-pillar sustainability ...

Stylos, Nikolaos. Differences in sustainable management between four- and five-star hotels regarding the perceptions of three-pillar sustainability / Nikolaos Stylos, Chris Vassiliadis. - 2015. // Journal of hospitality marketing & management. Vol. 24 (2015), No. 7-8

3. Ensuring positive feedback: factors that influence customer satisfaction in the contemporary hospitality industry ...

Radojevic, Tijana. Ensuring positive feedback: factors that influence customer satisfaction in the contemporary hospitality industry / Tijana Radojevic, Nemanja Stanisic, Nenad Stanic. - 2015. // Tourism management : research - policies - practice. Vol. 51 (2015)

4. The impact of culture on hotel ratings: analysis of star-rated hotels in China ...

Leung, Daniel. The impact of culture on hotel ratings: analysis of star-rated hotels in China / Daniel Leung, Hee Andy Lee, Rob Law. - 2011. // Journal of China tourism research. Vol. 7 (2011), No. 3

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