Traženo po:
fairness theory
Pretraživanje
Početak
zapisa / records: 37450
pogodaka / hits:
(1 )
1
1.
I would have felt better if only ...Or, how to enhance customer satisfaction following service problems ...
Sparks, Beverly A.. I would have felt better if only ...Or, how to enhance customer satisfaction following service problems / Beverley A. Sparks. - 2002. // Journal of quality assurance in hospitality & tourism. Vol. 3 (2002), No. 1-2
Početak