LV, Qin. Emotional labor strategies, emotional exhaustion, and turnover intention: an empirical study of Chinese hotel employees / Qin LV, Shi XU, Hui Ji. - 2012. // Journal of human resources in hospitality and tourism. Vol. 11 (2012), No. 2
Millar, Michelle. Internet recruiting in the cruise industry / Michelle Millar. - 2010. // Journal of human resources in hospitality and tourism. Vol. 9 (2010), No. 1
Početak