Traženo po: customer satisfaction/dissatisfaction

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1. Applications of the Rasch Model to customer satisfaction in the destination of Marbella ...

Santos Arrebola, José L.. Applications of the Rasch Model to customer satisfaction in the destination of Marbella / José L. Santos-Arrebola. - 2002. // Journal of quality assurance in hospitality & tourism. Vol. 3 (2002), No. 1-2

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