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zapisa / records: 37427 pogodaka / hits: (2 ) 2
1. članak / article Intentions and consequences of tourist complaints ...
Kozak, Metin. Intentions and consequences of tourist complaints / Metin Kozak, Asli D. A. Tasci. - 2006. // Tourism analysis : an interdisciplinary journal. Vol. 11 (2006), No. 4
2. članak / article Online customer reviews of hotels: as participation increases, better evaluation is obtained ...
Melián-González, Santiago. Online customer reviews of hotels: as participation increases, better evaluation is obtained / Santiago Melian-Gonzalez, Jacques Bulchand-Gidumal, Beatriz Gonzalez Lopez-Valcarcel. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 3
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